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A Message to West Group Clients and Partners
September 13, 2001 - The employees of West Group and Thomson Legal & Regulatory are saddened and outraged over the attacks against the American people in New York, Washington, D.C. and Pennsylvania.
Our thoughts and prayers go out to all of our valued clients and partners who have been impacted by this terrible tragedy. We also extend our sincere gratitude to all people who, without regard for their personal safety, rushed to the aid and comfort of others. We are now learning that many of these brave people lost their lives trying to save others.
As a trusted partner to the legal profession for more than 125 years, we place an absolute belief in the power and fairness of justice. It is our sincere hope that justice is swift and without compromise in demanding accountability for those responsible for these cowardly acts.
In the spirit of partnership, West Group has mobilized a Crisis Response Team of research, product and technical specialists to be available around-the-clock to help our clients and friends who practice law in lower Manhattan and Washington, D.C. get back on their feet. This team of Reference Attorneys, Customer Technical Support specialists, and Sales and Account Management professionals is prepared to help you get access to research materials and assistance, reestablish connections and rebuild your networks. When our Westlaw Information Center at 530 5th Ave. in Manhattan is reopened, we will share our computers and office space with as many legal professionals as we can accommodate. We'll also help with arrangements and provide special discounts to procure and ship replacement print volumes so you can rebuild your libraries, and your practice.
Law firms, government and corporate legal departments and academic institutions in lower Manhattan and Washington, D.C. impacted by this tragedy can call 1-800-408-9378 to get help from the West Group Crisis Response Team.